Insights
Thoughts on business, industry, leadership, and organisational effectiveness.

The Employee You Cannot Afford to Lose Is Your Biggest Risk
Sixty-one per cent of UK businesses have no comprehensive plan for who takes over their senior roles, and 22 per cent of those admit succession

The Tax You Pay on Low Trust
Every time a decision needs a second signature that adds nothing except reassurance, you are paying for low trust. Every report written mainly so that

The Efficient Business Breaks First
Cut the spare capacity and an operation improves on every number that travels upward. Fewer people carrying the same output. Less stock on the shelf.

Your Best Week Should Be Boring
The Soviet satirist Mikhail Zhvanetsky had a line about heroism: the heroic feat of one person is usually the crime of another. He added the

The Founder Risk Your Due Diligence Does Not Cover
Of the 431 venture-backed companies that shut down between 2023 and early this year, 70% gave the same immediate reason: they ran out of capital

Most Plans Are Just Growth Forecasts Wearing a Strategy’s Clothes
The UK private sector shrank for a second month running in June. S&P Global’s flash composite reading came in at 49.4, a fourteen-month low, with

The Operating System Your Business Is Missing
When I first took on building the installations function at a fibre business years ago, there was, in effect, no internal operation to inherit. Scheduling,

When the Returns Stop Coming From the Deal
For most of the last fifteen years, a private equity firm could buy a business, hold it, and sell it for more without changing much

Why Every Engagement Starts with a Diagnostic
Most of operations I have ever taken over have already been looked at by someone. Reports existed. Recommendations had been made. In most cases the

Your Strategy Document Does Not Mention Monday Morning
Open your strategy document. Find the section that tells your Regional Operations Manager what to do differently at 14:00 on Tuesday. It is not there.

The Assessment That Tells You How You Actually Manage
Most management assessments measure what other people think of you or what personality type you fit. The Individual Invincibility Blueprint does neither. It measures how

When the Ground Shifts Under Your Strategy
Fibrus published a public statement last week that is worth reading carefully. The managing director of one of the UK’s most prominent rural broadband operators